Built for Every Type of Home Service Business
Whether you run a crew of 2 or 20, HomeServiceStory adapts to how your trade works — from the first call to the final invoice.
Start Free TrialYour Industry, Your Workflow
HomeServiceStory is customized for how each trade works.
HVAC
Manage seasonal tune-ups, emergency repairs, and recurring maintenance agreements. Track equipment and filter plan renewals per customer.
- Recurring service plans & filter reminders
- Equipment records per unit
- Emergency dispatch routing
Plumbing
Handle emergency calls, water heater installs, drain cleaning, and new construction — with real-time job tracking and professional invoices.
- Emergency call queue prioritization
- Material and labor pricebook
- Permit & license number on invoices
Electrical
Quote panel upgrades, manage service calls, and track technician certifications. Dispatch licensed electricians by availability and zone.
- Zone-based dispatching
- Code-compliant invoice line items
- Multi-tech job assignments
Roofing
Manage storm-damage leads, track crews across multiple job sites, and send professional invoices the day the job wraps up.
- Lead source tracking (door knock, insurance, etc.)
- Crew-based dispatch board
- Photo documentation on jobs
Landscaping
Schedule weekly mowing routes, manage seasonal installs, and sell recurring lawn care plans that customers can manage from their portal.
- Recurring service plan billing
- Route-optimized scheduling
- Seasonal upsell tracking
General Contracting
Manage remodels, handyman work, and project-based jobs with detailed timesheets, subcontractor tracking, and multi-phase invoicing.
- Project phase & milestone tracking
- Employee & subcontractor timesheets
- Multi-payment invoices
Pest Control
Route technicians efficiently, manage quarterly treatment plans, and keep customers informed with automated appointment reminders.
- Recurring quarterly scheduling
- Treatment notes per service
- Customer portal for account management
Pool & Spa
Manage weekly maintenance routes, equipment repair calls, and seasonal open/close services with per-equipment records.
- Equipment & chemical records
- Weekly route scheduling
- Seasonal service bundling
Cleaning Services
Schedule recurring cleans, manage residential and commercial accounts, and let customers book directly from your website.
- Recurring appointment management
- Online booking integration
- Employee time & pay tracking
Scales With Your Business
Works for solo operators and growing companies alike.
You wear every hat. HomeServiceStory keeps you organized so nothing falls through the cracks — from booking to getting paid.
- Website to capture leads 24/7
- Quick invoice from your phone
- Call tracking to know what's working
You need structure. Dispatch boards, job assignments, timesheet approval, and a CRM keep your team running smoothly.
- Dispatch board for the whole crew
- Timesheets and payroll tracking
- Role-based access (Owner, Manager, Tech)
You need reporting, marketing attribution, and the option to let HSS staff handle your call center or dispatch so you can focus on growth.
- Advanced call tracking & attribution
- Managed call center add-on available
- API access for integrations
Your industry is covered. Get started today.
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