Industries We Serve

Built for Every Type of Home Service Business

Whether you run a crew of 2 or 20, HomeServiceStory adapts to how your trade works — from the first call to the final invoice.

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Your Industry, Your Workflow

HomeServiceStory is customized for how each trade works.

HVAC

Manage seasonal tune-ups, emergency repairs, and recurring maintenance agreements. Track equipment and filter plan renewals per customer.

  • Recurring service plans & filter reminders
  • Equipment records per unit
  • Emergency dispatch routing
Plumbing

Handle emergency calls, water heater installs, drain cleaning, and new construction — with real-time job tracking and professional invoices.

  • Emergency call queue prioritization
  • Material and labor pricebook
  • Permit & license number on invoices
Electrical

Quote panel upgrades, manage service calls, and track technician certifications. Dispatch licensed electricians by availability and zone.

  • Zone-based dispatching
  • Code-compliant invoice line items
  • Multi-tech job assignments
Roofing

Manage storm-damage leads, track crews across multiple job sites, and send professional invoices the day the job wraps up.

  • Lead source tracking (door knock, insurance, etc.)
  • Crew-based dispatch board
  • Photo documentation on jobs
Landscaping

Schedule weekly mowing routes, manage seasonal installs, and sell recurring lawn care plans that customers can manage from their portal.

  • Recurring service plan billing
  • Route-optimized scheduling
  • Seasonal upsell tracking
General Contracting

Manage remodels, handyman work, and project-based jobs with detailed timesheets, subcontractor tracking, and multi-phase invoicing.

  • Project phase & milestone tracking
  • Employee & subcontractor timesheets
  • Multi-payment invoices
Pest Control

Route technicians efficiently, manage quarterly treatment plans, and keep customers informed with automated appointment reminders.

  • Recurring quarterly scheduling
  • Treatment notes per service
  • Customer portal for account management
Pool & Spa

Manage weekly maintenance routes, equipment repair calls, and seasonal open/close services with per-equipment records.

  • Equipment & chemical records
  • Weekly route scheduling
  • Seasonal service bundling
Cleaning Services

Schedule recurring cleans, manage residential and commercial accounts, and let customers book directly from your website.

  • Recurring appointment management
  • Online booking integration
  • Employee time & pay tracking

Scales With Your Business

Works for solo operators and growing companies alike.

Solo Contractor

You wear every hat. HomeServiceStory keeps you organized so nothing falls through the cracks — from booking to getting paid.

  • Website to capture leads 24/7
  • Quick invoice from your phone
  • Call tracking to know what's working
Growing Team (2–10)

You need structure. Dispatch boards, job assignments, timesheet approval, and a CRM keep your team running smoothly.

  • Dispatch board for the whole crew
  • Timesheets and payroll tracking
  • Role-based access (Owner, Manager, Tech)
Established Business (10+)

You need reporting, marketing attribution, and the option to let HSS staff handle your call center or dispatch so you can focus on growth.

  • Advanced call tracking & attribution
  • Managed call center add-on available
  • API access for integrations

Your industry is covered. Get started today.

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